SUPPLY AND DELIVERY CONDITIONS

 

PAYMENT CONDITIONS
Shortly after ordering at Lavinia Trades homepage you will receive an order confirmation. An invoice will be sent to your E-mail when the shipment is ready to be shipped. Payment terms: Pre-pay first order. Otherwise 10 days net. This is approved by ordering. Overdue invoices are charged with 10% interest rate.
Minimum order and discounts: the products are sold in colli packages. 5% discount is given by orders in excess of EURO 1300.
Payment by E-invoice.

 

DELIVERY
Delivery time: 5-14 days within the EU
Delivery in Europe by GLS, POST DK or DHL at applicable tax. See example below:
Parcel of 1-5 kg (-f.ex 1 colli Scrubbers)
Denmark DDK 45,-
Germany DDK 105,-
Belgium DDK 119,-
Estonia DDK 229,-
Spain DDK 220,-
Finland DDK 129,-
France DDK 129,-
Great Britain DDK 115,-
Ireland DDK 149,-
Italy DDK 140,-
Netherland DDK 119,-
Poland DDK 129,-
Sweden DDK 120,-
Orders over EURO 1100,- freight free.

 

TRANSPORT DAMAGE
We will not be held responsible for any transport damages. All transport damages should be claimed with and compensated by the transport company with attached photo and not with Lavinia Trade. When a transport arrives to your store you must visually inspect the goods for tampering or damage.
Is the pallet sealed or has it been tampered with? Is there any damage on the goods or is any goods missing? If so, a comment on the transport bill must be made and the transporter must sign. Make sure that you keep one copy and the transporter the other one.

 

COMPLAINTS
Any complaints on the goods (except transport damages) should be brought to our attention no later than 5 days after date of receipt. Article number, amount, photo and reason required. Settlement will be compensated with new goods. Goods can only be returned to us after a written consent by Lavinia Trade. Returned goods shall always be in its original package.

 

BACK ORDERS
Lavinia Trade has the right to cancel backorders.

 

MINIMUM ORDER QUANTITY
We do not break any of our shipping boxes for part delivery. We have the right to adjust orders to a full shipping box if the order is on a smaller amount than what is prescribed in the colli size.

 

RESERVATION
We reserve the right for eventual printing errors and the possibility that a product may be out of stock. Measurements, color shades and weight may vary slightly, minor changes in design may also occur.

 

WEBSHOP
Visit our webshop where you can place your order any time of the day. Register on our web page for your personal login. www.lavinia-trade.com
For orders or questions, you can reach us by phone +45 31323575 or e-mail contact@lavinia-trade.com
We´re looking forward to hearing from you!

 

 

LAVINIA TRADE ELMEVEJ 3 DK-4780 STEGE M: CONTACT@LAVINIA-TRADE.COM T: +45 31323575